Privacy Policy

1. Information We Collect

When you use spa.com.sg, we collect information that you provide directly to us, including:

• Name, email address, and phone number when you request quotes
• Service preferences, location preferences, and budget information
• Usage data and analytics through cookies and similar technologies

2. How We Use Your Information

We use the information we collect to:

• Connect you with relevant spa service providers
• Send you quotes and promotional offers from partner spas
• Improve our services and user experience
• Communicate with you about your requests and our services

3. Information Sharing

We share your information with:

• Partner spas who can fulfill your service requests (up to 3 spas per request)
• Service providers who assist in operating our platform
• We do not sell your personal information to third parties

4. Data Protection (PDPA Compliance)

We comply with Singapore's Personal Data Protection Act (PDPA). You have the right to:

• Access your personal data we hold
• Correct inaccurate data
• Withdraw consent for data processing
• Request deletion of your data

To exercise these rights, contact us at privacy@spa.com.sg

5. Data Retention

We retain your personal information for as long as necessary to provide our services and as required by law. Lead data is typically retained for 2 years.

6. Security

We implement appropriate technical and organizational measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

7. Contact Us

For any privacy-related questions or concerns, please contact us at:

Email: privacy@spa.com.sg